TERMS, CONDITIONS, AND PRIVACY POLICY


Terms & Conditions

Effective Date: 07/16/2025

Welcome to Elliott Weapon Solutions. These Terms and Conditions govern your access to and use of our website and services. By using our site, you agree to comply with and be bound by the following terms.

1. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use this site or purchase our products.

2. Product Usage

Our ballistic gel products are intended for lawful use in testing, demonstration, educational, or research settings. It is your responsibility to ensure compliance with all federal, state, and local laws before purchasing or using our products.

3. Intellectual Property

All content on this site, including logos, images, text, and product descriptions, is the property of Elliott Weapon Solutions. Unauthorized use, reproduction, or distribution is strictly prohibited.

4. Limitation of Liability

Elliott Weapon Solutions is not liable for any damages, injuries, or losses resulting from the use or misuse of our products. Use all products responsibly and in accordance with applicable safety standards.

5. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes will be resolved in accordance with those laws.


Privacy Policy

Effective Date: 07/16/2025

Elliott Weapon Solutions values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect your name, contact information, shipping address, payment details, and browsing behavior when you use our site.

2. How We Use It

  • To process and ship your orders

  • To communicate with you regarding your purchases

  • To improve our website and customer experience

  • To comply with legal obligations

3. Data Sharing

We do not sell or rent your data. Information may be shared with trusted third-party vendors (e.g., payment processors, shipping carriers) for operational purposes only.

4. Cookies

We use cookies to enhance site functionality and track usage. You may disable cookies in your browser settings.

5. Security

We implement standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.


Refund Policy

Effective Date: 07/16/2025

We stand behind the quality of our organic ballistic gel products. Due to the perishable and biodegradable nature of our materials, returns are limited.

1. Returns

We accept returns of unopened, unused products within 7 days of delivery. You must contact us for authorization prior to returning any item.

2. Non-Returnable Items

We do not accept returns on used or opened gel products, or any custom orders.

3. Refund Processing

If your return is approved, a refund will be issued to your original payment method within 5–10 business days after we receive and inspect the item.

4. Return Shipping

You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or damaged item).


Shipping Policy

Effective Date: 07/16/2025

We take care in packaging and shipping our biodegradable ballistic gel products to ensure safe delivery.

1. Processing Time

Orders are processed within 5–10 business days. Custom or bulk orders may require additional processing time.

2. Shipping Methods

We ship via USPS, UPS, or FedEx. The shipping method is selected based on order size, weight, and destination.

3. Domestic Shipping

We currently ship within the United States. For special shipping requests or international orders, please contact us prior to purchase.

4. Temperature Sensitivity

Our organic gel is sensitive to heat. During warm weather, we recommend choosing expedited shipping. Elliott Weapon Solutions is not responsible for degradation due to heat exposure during standard shipping.

5. Damaged or Lost Items

If your order arrives damaged or is lost in transit, contact us within 3 business days of delivery. We may require photos or documentation to initiate a replacement or refund.